SHIPPING POLICY

Delivery area

We ship to Canada (QC), Europe and the United Kingdom.

Logistics service provider & carrier

Orders are prepared and shipped by a logistics provider using mainly the following carrier:
CJPacket Ordinary

Items are shipped from overseas (China).

Processing and shipping times

The average preparation time is:
3 days

Once shipped, the order is usually delivered under:
4 days to 2 weeks

The times indicated are given as an indication and may vary according to the peak periods.

Order tracking

A tracking number is provided for each order shipped.

Shipping costs

The delivery costs are:

• invoiced AMOUNT $7.99 for Canada, €3.99 for Europe and €4.99 for the United Kingdom including VAT below this amount.

Customs fees

As items are shipped from China, customs fees may be applied by local authorities.
Any such costs are at the expense of the customer.

Items shipped separately

If you order multiple items, they may be shipped separately when they come from different suppliers.
You can therefore receive several separate packages.

Standard Shipping

We only offer standard home delivery.
No pick-up, pick-up or express delivery options are available.

Lost, damaged or not received package

In the event of a package not received, damaged or lost, the customer must Contact the carrier directly to open a case and get support.

Order Cancellation

No cancellations are accepted once the order has been placed, even before shipment.

Customer Service

For shipping questions:
contact@glovegonefur.com